MONEY BACK GUARANTEE*: We will accept the return of any product purchased at PartySwizzle.com for any reason for a full refund of the product cost for 30 days from the date of purchase.
addition, we will refund the product cost and pay shipping for the
return of products that are defective or broken due to defects in
manufacturing or shipping for 30 days from the date of purchase.
mistakes that we make resulting in the shipment of the wrong product to
you will also be accepted for exchange or refund for 30 days from the
date of purchase. Party Swizzle will replace the merchandise, at our
expense, or refund the product cost plus pro-rated shipping charges
based on weight.
You may initiate a return and obtain an RMA
number by logging into your Party Swizzle account. Once the RMA has
been sent in, you will receive an email with important instructions. Please do
NOT ship the merchandise until you receive an authorization email from
Return items to:
927 Woodland St.
Nashville, TN 37206
*Return Packaging Conditions
All products must be returned in new and unused condition. Products must be returned in original opened or unopened product packaging. When practical, items should be returned in their original packaging and shipping containers.
Return shipments must be adequately packaged to avoid damage and breakage, which includes 2-inches of cushioning for fragile items. Wrap items individually with cushioning material and center them in cartons away from other items and away from the sides, corners, top and bottom of the box.
For more information, you can find detailed packaging guidelines by FedEx here: http://images.fedex.com/us/services/pdf/packaging/GrlPkgGuidelines_fxcom.pdf.
Please note: We cannot extend refunds or exchanges for products damaged in return shipping, when products are not adequately packed.