A: You should be able to cut the copper wire twice to stop the candle from making noise. I'm not sure why, but customers have reported that cutting it once doesn't work every time, so they have to cut it again.
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Answer provided by: Stephanie (11/14/2023)
Q:Need by February 1, will I get it by then?
Asked by: Dorothy
- 1/14/2023
A: We offer a variety of shipping methods from overnight to 5 business days. For example, if you order it now (5:05 PM CST, Sunday) with overnight delivery, you will have it on Tuesday.
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Answer provided by: Stephanie (1/15/2023)
Q:Why can’t they be shipped to Massachusetts ?
Asked by: Hoot
- 10/17/2022
A: Although our specific product has been tested and approved by the Consumer Protection Agency and is excluded from federal fireworks regulations, Massachusetts has been in contact with the manufacturer and requested that the product is not shipped to the state.
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Answer provided by: Stephanie (10/17/2022)
Q:how do you turn off the music on the birthday blossom ?
it's been "singing" for 24 hours. Thanks,
Asked by: Kalle
- 9/11/2022
A: You should be able to cut the copper wire twice to stop the candle from making noise. I'm not sure why, but customers have reported that cutting it once doesn't work every time, so they have to cut it again.
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Answer provided by: Stephanie (9/11/2022)
Q:Where are these shipped from?
Asked by: Lin simpson
- 9/8/2022
A: Manufactured in China and shipped from Nashville, Tennessee.
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Answer provided by: Stephanie (9/8/2022)
Q:How do I select one each?
Asked by: Leonard L woods
- 8/11/2022
A: Just add each color to your cart separately. For example, to order red, white, purple, etc: click red, change the quantity if desired, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose the white candle, the quantity, then "Add to cart"; repeat these steps for each color. When done shopping, click 'Proceed to Checkout.'
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Answer provided by: Stephanie (8/11/2022)
Q:How many candles are there in the gold flower option?
Asked by: Anna
- 5/1/2022
A: 8 individual petals with candles: shiny gold, shiny silver
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Answer provided by: Stephanie (5/1/2022)
Q:Once the candles are blown out how do you turn the music off?
Asked by: Gretchen R Cash
- 4/24/2022
A: You should be able to cut the copper wire twice to stop the candle from making noise. I'm not sure why, but customers have reported that cutting it once doesn't work every time, so they have to cut it again.
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Answer provided by: Stephanie (4/25/2022)
Q:Does this candle have a sparkler - shooting like fireworks - in the middle when it first opens?
Asked by: Marilyn
- 2/12/2022
A: Yes, there is a sparkler type flame that is in the center about 4-8 inches high.
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Answer provided by: Stephanie (2/13/2022)
Q:Are they for one use only?
Asked by: Kathy
- 2/5/2022
A: The candles are not reusable; they can only be used once.
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Answer provided by: Ray Ray (2/6/2022)
Q:Is there any store near me where I can buy this? My zip code is 94546
Asked by: Tannis
- 1/29/2022
A: We are not aware of any retail locations selling The Original Musical Flower Birthday Candle. There may be knock offs or copy cat versions available at some retail stores.
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Answer provided by: Stephanie (1/31/2022)
Q:R they good for 1 use only or can be used several times?
Asked by: Kathy
- 1/27/2022
A: The candles are not reusable; they can only be used once.
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Answer provided by: Stephanie (1/27/2022)
Q:How large are these candles and are there ones that are not musical?How many inches wide when open? How many would I need for a large sheet cake? Thankyou
Asked by: Misty
- 1/16/2022
A: 4-1/4" tall x 3" diameter. You can cut the copper wire to turn off the music to adapt the spinning candle to any occasion. These candles are approximately 7 inches wide when open. You would want to make sure it is a very large cake, so that the candles do not interfere with each other causing a malfunction.
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Answer provided by: Stephanie (1/16/2022)
Q:Are these one time lit or use?
Asked by: Shirley
- 1/16/2022
A: The candles are not reusable; they can only be used once.
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Answer provided by: Stephanie (1/17/2022)
Q:Where are these candles manufactured?
Asked by: Loretta Lauer
- 1/13/2022
A: Manufactured in China and shipped from Madison, TN.
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Answer provided by: Stephanie (1/13/2022)
Q:Where are you mailing from? Trying to figure the shipping time to NC.
Thank you for your time!
Asked by: Diane
- 11/2/2021
A: We ship from Nashville, Tennessee 37115.
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Answer provided by: Stephanie (11/2/2021)
Q:is this a sparkler at the top or a flame?
Asked by: CATHERINE E PRAGER
- 10/11/2021
A: Yes, there is a sparkler type flame that is in the center about 4-8 inches high.
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Answer provided by: Stephanie (10/11/2021)
Q:Do they spin
Asked by: Bunnie
- 10/9/2021
A: Yes, the center flame will light the smaller candles and the candle will open and spin. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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Answer provided by: Stephanie (10/11/2021)
Q:Do you have a lotus candle for 50th birthday?
Asked by: Jane E Harris
- 9/30/2021
A: There is only one style of the lotus flower candle for all ages.
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Answer provided by: Stephanie (9/30/2021)
Q:Are these candles reusable ?
Asked by: Giselle
- 9/25/2021
A: The candles are not reusable; they can only be used once.
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Answer provided by: Stephanie (9/26/2021)
Q:Please help me buy 4 pink, 4 red and 4 purple lotus birthday candles. I don’t know how to make the order.
Asked by: Robin
- 7/19/2021
A: Just add each color to your cart separately. For example, to order red, white, purple, etc: click red, change the quantity if desired, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose white candle, the quantity, then "Add to cart"; repeat these steps for each color. When done shopping, click 'Proceed to Checkout.'
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Answer provided by: Stephanie (7/20/2021)
Q:Can the candle be reused
Asked by: Jan
- 4/21/2021
A: The candle is not refillable; it can only be used once.
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Answer provided by: Stephanie (4/21/2021)
Q:What kind of music does it play?
Asked by: Carilyn
- 4/17/2021
A: It plays "Happy Birthday"
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Answer provided by: Stephanie (4/19/2021)
Q:Can you carry this item onto an airplane?
Asked by: Karen Joe
- 3/28/2021
A: Many of our customers report packing the Musical Flower Candle in their checked luggage with no problem. I would not recommend carrying it on the airplane.
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Answer provided by: Ray Ray (3/28/2021)
Q:Any other song other than Happy Birthday?
Asked by: Marjorie
- 2/11/2021
A: "Happy Birthday" is the only tune currently available, however you can cut the copper wire to turn off the music to adapt the spinning candle to any occasion.
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Answer provided by: Stephanie (2/12/2021)
Q:Does the flower candle come in an Anniversary style, and anniversary music?
Asked by: Margie Mc Clard
- 2/2/2021
A: "Happy Birthday" is the only tune currently available, however you can cut the copper wire to turn off the music to adapt the spinning candle to any occasion.
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Answer provided by: Stephanie (2/2/2021)
Q:I would like to order 4 candles,red,purple,yellow and white. How do I do this?
When I try, it goes how many but does not let me order 4 of 1 color each.
Thank You Musical Lotus Flower
Asked by: Donnis Schueller
- 1/12/2021
A: Just add each color to your cart separately. For example, to order red, white, purple, etc: click red, change the quantity if desired, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose white, the quantity, then "Add to cart"; repeat these steps for each color. When done shopping, click 'Proceed to Checkout.'
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Answer provided by: Stephanie (1/13/2021)
Q:Quiero que tenga 2 líneas de velas que sean idénticas como la foto dela candela.azul
Asked by: Maria marquina
- 1/11/2021
A: Todas las velas de flores de loto de colores tienen 2 filas de velas que suman un total de 14. Las velas trofeo de oro, plata y deportes brillantes tienen 1 fila con 8 velas.
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Answer provided by: Stephanie (1/11/2021)
Q:How long does it take to ship within US?
Asked by: Lynda
- 1/8/2021
A: We offer a variety of shipping methods from overnight to 6 business days. For example, if you order it now (9:21 AM CST, Monday) with overnight delivery, you will have it on Tuesday.
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Answer provided by: Stephanie (1/11/2021)
Q:How do you turn off the song that keeps playing?
Asked by: Megan
- 10/27/2020
A: You should be able to cut the copper wire twice to stop the candle from making noise. I'm not sure why, but customers have reported that cutting it once doesn't work every time, so they have to cut it again.
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Answer provided by: Stephanie (10/28/2020)
Q:What is the waiting for delivery in the US?
Asked by: G lucio
- 10/14/2020
A: We offer a variety of shipping methods from overnight to 6 business days. For example, if you order it now (1:04 PM CST, Wednesday) with overnight delivery, you will have it on Thursday.
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Answer provided by: Stephanie (10/14/2020)
Q:How long does it take to send these?
Asked by: Catherine
- 9/23/2020
A: We offer a variety of shipping methods from overnight to 6 business days. For example, if you order it now (10:57 AM CST, Wednesday) with overnight delivery, you will have it on Thursday.
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Answer provided by: Stephanie (9/23/2020)
Q:If I order right now when it will arrrivd area code 22015
Asked by: Biz
- 9/8/2020
A: We offer a variety of shipping methods from overnight to 6 business days. For example, if you order it now (8:42 AM CST, Tuesday) with overnight delivery, you will have it on Wednesday.
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Answer provided by: Stephanie (9/8/2020)
Q:It does sparkle in the middle, correct
Asked by: Ray Hafalia
- 8/26/2020
A: Yes, there is a sparkler type flame that is in the center about 4-8 inches high.
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Answer provided by: Stephanie (8/26/2020)
Q:How does this candle work. What does it do
Asked by: Emily J Youngblood
- 8/25/2020
A: Touch the glowing ember end of the lighting stick to the center of the flower/trophy candle, below the smaller candles. The center flame will light the smaller candles and the candle will open, spin, and play 'Happy Birthday To You'. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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Answer provided by: Stephanie (8/25/2020)
Q:Is 2 layar candel?
Asked by: Ishwah
- 8/19/2020
A: Flowers with 14 inner candles have 2 layers for colors: black, black & white, blue, coral, pink, purple, rainbow, red, red-white-blue, white and yellow.
Flowers with 8 inner candles have 1 layer for colors: shiny gold and shiny silver.
All trophy candles have 8 inner candles and 1 layer.
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Answer provided by: Stephanie (8/19/2020)
Q:Is there a flower that holds 16 candles.
Asked by: Catherine
- 7/22/2020
A: We are not aware of a candle that has 16 candles. There are 14 individual petals with candles: black, black & white, blue, coral, pink, purple, rainbow, red, red-white-blue, white and yellow. There are 8 individual petals with candles: shiny gold, shiny silver, soccer trophy, baseball trophy, golf ball trophy, tennis ball trophy, basketball trophy.
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Answer provided by: Stephanie (7/23/2020)
Q:Does this candle rotate?
Asked by: Mary-Anne Dunn
- 7/14/2020
A: Yes, the center flame will light the smaller candles and the candle will open and spin. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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Answer provided by: Stephanie (7/14/2020)
Q:Do this lotus flower open up with the light lit or you have to light them ?
Asked by: Mary Hunte
- 6/24/2020
A: Touch the glowing ember end of the lighting stick to the center of the flower/trophy candle, below the smaller candles. The center flame will light the smaller candles and the candle will open. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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Answer provided by: Stephanie (6/24/2020)
Q:My daughter had one for my grandson. She lit the center candle, then the lotus flower opened up and played the birthday song. Is this how this one works?
Asked by: Penny Hernandez
- 6/23/2020
A: Yes, we have included a video on the product page to see and hear the candle in action.
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Answer provided by: Stephanie (6/23/2020)
Q:How do I order?
Asked by: Wayne Lape
- 6/17/2020
A: Just add each color to your cart separately. For example, to order blue, pink purple, etc: click blue, change the quantity if desired, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose pink, the quantity, then "Add to cart"; repeat these steps for each color. When done shopping, click 'Proceed to Checkout.'
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Answer provided by: Stephanie (6/18/2020)
Q:If I order 2, when would I get them?
Asked by: Nettie
- 6/4/2020
A: We offer a variety of shipping methods from overnight to 6 business days. For example, if you order it now (8:15 AM CST, Thursday) with overnight delivery, you will have it on Friday.
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Answer provided by: Ray Ray (6/4/2020)
Q:Do all of the color choices have two layers of candles as in the picture?
Asked by: Helen I Toth
- 5/20/2020
A: Flowers with 14 inner candles have 2 layers for colors: black, black & white, blue, coral, pink, purple, rainbow, red, red-white-blue, white and yellow.
Flowers with 8 inner candles have 1 layer for colors: shiny gold and shiny silver.
All trophy candles have 8 inner candles and 1 layer.
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Answer provided by: Ray Ray (5/21/2020)
Q:Where are the musical Lotus Candles made? Are they a China product?
Asked by: Michael
- 4/25/2020
A: Manufactured in China and shipped from Madison, TN.
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Answer provided by: Stephanie (4/27/2020)
Q:I followed all directions - lit red candle, BIG FLAMES occurred. It scared me so I blew them out. It's been several hrs & it hasn't stopped
beeping. I submerged it in water, it won't stop beeping. Is it safe? Can I throw it away? Please help me!! THANKS!!!
Asked by: Beverly Brannam
- 3/25/2020
A: You should be able to cut the copper wire twice to stop the candle from making noise. I'm not sure why, but customers have reported that cutting it once doesn't work every time, so they have to cut it again. If you have submerged the candle in water, and the flame is out to your satisfaction, you can throw it away.
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Answer provided by: Stephanie (3/26/2020)
Q:I have ordered this Lotus candle before and they were such a hit. Do you have a catalog of your items.A couple of people have asked me.
Thank you.
Asked by: Millie Briddle
- 3/3/2020
A: We do not have a catalog that we mail out. But the good news is that we are able to continuously add products, update information, put items on sale and offer quantity discounts immediately via the website. We have also found we are able to get product colors to match almost exactly online, which is very important with a number of our items.
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Answer provided by: Stephanie (3/3/2020)
Q:Can the candle be used again and again. Can the candles be replaced with regular cake candles
Asked by: Kowalmc
- 2/27/2020
A: The candle is not refillable; it can only be used once.
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Answer provided by: Stephanie (2/28/2020)
Q:Are the flowering birthday candles in stock ?
Asked by: Cynthia Manovich
- 2/25/2020
A: Yes, we have an assortment of different colors in stock.
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Answer provided by: Stephanie (2/26/2020)
Q:Shipping costs?
Asked by: Marja
- 2/5/2020
A: We offer a variety of shipping methods from overnight to 6 business days. You can just add the number of candles to your cart and click 'Shopping Cart'. There you can enter your zip code to see all the rates and options available.
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Answer provided by: Stephanie (2/6/2020)
Q:Can these be bought at Wal-Mart or CVS stores
Asked by: Carol Minugh
- 1/24/2020
A: We are not aware of any retail locations selling The Original Musical Flower Birthday Candle.
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Answer provided by: Stephanie (1/24/2020)
Q:Does this item rotate? Also, is it reusable?
Asked by: jmrjlr
- 1/14/2020
A: Yes, it does rotate. The center flame will light the smaller candles and the candle will open and spin. The candles are not reusable; they can only be used once.
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Answer provided by: Stephanie (1/14/2020)
Q:do you ship overnight
Asked by: cindy
- 1/6/2020
A: Yes, we offer a variety of shipping methods from overnight to 6 business days. For example, if you order it now (9:11 AM CST, Tuesday) with overnight delivery, you will have it on Wednesday.
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Answer provided by: Stephanie (1/7/2020)
Q:Do sparkles come out of the center of this candle?
Asked by: Julee Kilpatrick
- 10/6/2019
A: Yes, there is a sparkler type flame that is in the center about 4-8 inches high.
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Answer provided by: Stephanie (10/7/2019)
Q:Do you have item number 032015 in gold
Asked by: dora
- 10/6/2019
A: Yes, currently the gold lotus flower birthday candle is available.
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Answer provided by: Stephanie (10/7/2019)
Q:Is 15 candlles in the lotus?
Asked by: nidya
- 10/4/2019
A: There are 14 individual petals with candles: black, black & white, blue, coral, pink, purple, rainbow, red, red-white-blue, white and yellow. There are 8 individual petals with candles: shiny gold, shiny silver, soccer trophy, baseball trophy, golf ball trophy, tennis ball trophy, basketball trophy.
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Answer provided by: Stephanie (10/4/2019)
Q:I would like some idea of shipping cost and time. My zip code is 30076
Asked by: Sharon Frisbie
- 9/20/2019
A: We offer a variety of shipping methods from overnight to 8 business days. You can just add the number of candles to your cart and click 'Shopping Cart'. There you can enter your zip code to see all the rates and options available.
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Answer provided by: Stephanie (9/21/2019)
Q:Does the lotus flower candle spin?
Asked by: Supriya
- 9/10/2019
A: Yes, the center flame will light the smaller candles and the candle will open and spin. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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Answer provided by: Stephanie (9/11/2019)
Q:I have one of these and would like to know how you unfold the petals. Mine are still tight together. Thank you
Asked by: Joanne
- 8/31/2019
A: The petals start out closed. Touch the glowing ember end of the lighting stick to the center of the flower/trophy candle, below the smaller candles.T here is a sparkler type flame that is in the center about 4-8 inches high. The center flame will light the smaller candles and the candle will open and spin. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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1 of 1 Customer(s) found this Answer helpful.
Answer provided by: Stephanie (8/31/2019)
Q:How do you refill the candles
Asked by: Don
- 8/28/2019
A: The candles are not refillable; they can only be used once.
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Answer provided by: Stephanie (8/28/2019)
Q:Does this candle flame up high before it opens. I've bought before but the new ones I bought don't flame up as much! I like the big flame before it opens
Asked by: Ginger
- 7/27/2019
A: There is a sparkler type flame that is in the center about 4-8 inches high.
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Answer provided by: Stephanie (7/29/2019)
Q:is the song played the happy birthday song
Asked by: Alice Hall
- 6/11/2019
A: Yes, it plays 'Happy Birthday To You'.
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Answer provided by: Stephanie (6/11/2019)
Q:Can the candle be reused?
Asked by: Kathy
- 5/5/2019
A: The candles are not reusable; they can only be used once.
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Answer provided by: Stephanie (5/6/2019)
Q:do you light all the candles or just the middle one?
Asked by: jim parrish
- 5/3/2019
A: Touch the glowing ember end of the lighting stick to the center of the flower/trophy candle, below the smaller candles. The center flame will light the smaller candles and the candle will open. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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Answer provided by: Stephanie (5/3/2019)
Q:does one light ALL the candles?
Asked by: jim parrish
- 5/3/2019
A: No, touch the glowing ember end of the lighting stick to the center of the flower/trophy candle, below the smaller candles. The center flame will light the smaller candles and the candle will open. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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Answer provided by: Stephanie (5/3/2019)
Q:where do you place the ignitor incense stick to start the ignition sequence. Do you insert the ignited end or the not-ignited end into the device?
Asked by: Grand Bob
- 4/20/2019
A: Touch the glowing ember end of the lighting stick to the center of the flower/trophy candle, below the smaller candles.
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Answer provided by: Ray Ray (4/20/2019)
Q:I want to order 12 of these candles. Can I get a mix of the colors rather than all of the same color? If they are all going to be the same price., I would like an assortment. I would like 2 blue, 2 pink, 2 purple,2 rainbow, 2 yellow, and two red.
Asked by: Amy
- 4/14/2019
A: Yes, you can order an assortment of colors. Just add each color to your cart separately. For example, to order blue, pink purple, etc: click blue, change the quantity to 2, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose pink, quantity 2, then "Add to cart"; repeat these steps for each color.
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Answer provided by: Stephanie (4/15/2019)
Q:are these reuseible
Asked by: martin
- 4/13/2019
A: The candles are not reusable; they can only be used once.
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Answer provided by: Ray Ray (4/13/2019)
Q:How do I order 3 different candles?
Asked by: Mary Schwartzz
- 1/3/2019
A: Add each color to your cart separately. For example, to order blue, pink & yellow: click blue, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose pink, then "Add to cart"; repeat for yellow.
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Answer provided by: Stephanie (1/4/2019)
Q:Does this come packaged in a box with instructions?
Asked by: k
- 11/20/2018
A: Yes, the instructions are printed on the box containing the candle.
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Answer provided by: Stephanie (11/20/2018)
Q:Can they be used more than once?
Asked by: Ta
- 9/25/2018
A: This candle is for one-time use only and is not reusable.
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Answer provided by: Stephanie (9/25/2018)
Q:What is the diameter of these candles when open? Thinking about putting 2 on one large cake--is that a fire hazard?
Asked by: Natalie
- 9/6/2018
A: These candles are approximately 7 inches wide when open. You would want to make sure it is a very large cake, so that the candles do not interfere with each other causing a malfunction. It would not be a fire hazard. Please read the safety and lighting instructions on the box.
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Answer provided by: Stephanie (9/6/2018)
Q:Do they start out closed and once u light it up it opens and turns?
Asked by: Wendy
- 7/22/2018
A: Yes, the candle starts out closed. There is a sparkler type flame that is in the center about 4-8 inches high. The center flame will light the smaller candles and the candle will open and spin. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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Answer provided by: Stephanie (7/23/2018)
Q:Does the lotus candle have a flare fountain before it opens up?
Asked by: Betty
- 6/14/2018
A: There is a sparkler type flame that is in the center about 4-8 inches high. The center flame will light the smaller candles and the candle will open. Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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2 of 2 Customer(s) found this Answer helpful.
Answer provided by: Stephanie (6/15/2018)
Q:Can you reuse this blooming candle?
Asked by: Jk
- 6/13/2018
A: This candle is for one-time use only and is not reusable.
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Answer provided by: Stephanie (6/14/2018)
Q:If I am ordering more than one candle can I select a different color for each one?
Asked by: Jeannine
- 6/1/2018
A: Add each color to your cart separately. For example, to order blue, pink & yellow: click blue, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose pink, then "Add to cart"; repeat for yellow.
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Answer provided by: Stephanie (6/1/2018)
Q:does this light on its own?
Asked by: terry
- 5/6/2018
A: Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks. The instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle. There is a sparkler type flame that is in the center about 4-8 inches high. The center flame will light the smaller candles and the candle will open.
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Answer provided by: Stephanie (5/7/2018)
Q:Are candles available in different numbers, i.e., would one be available with 8 candles or 6 candles, etc?
Asked by: dick
- 4/13/2018
A: There are 14 inner candles/petals in black, black & white, blue, coral, pink, purple, rainbow, red, red-white-blue, white and yellow lotus flower candles; there are 8 inner candles/petals in shiny gold, sports trophy, or football candle.
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Answer provided by: Stephanie (4/13/2018)
Q:Do they set off smoke detectors when lit?
Asked by: txshebear
- 4/3/2018
A: No one has ever reported to us of smoke detectors being set off while using this candle. Most customers use them indoors...be sure to follow the instructions for safety.
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Answer provided by: Stephanie (4/4/2018)
Q:Is this the candle that shoots sparklers?
Asked by: Shirley
- 3/3/2018
A: There is a flame that shoots up from the center for a few seconds; see exactly how it works on the video.
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3 of 3 Customer(s) found this Answer helpful.
Answer provided by: Stephanie (3/5/2018)
Q:when will this be delivered if I order today or tomorrow?
Asked by: kay
- 11/8/2017
A: We offer a variety of shipping methods from overnight to 8 business days. For example, if you order it now (3:26PM CST) with overnight delivery, you will have it on Thursday.
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Answer provided by: Stephanie (11/8/2017)
Q:How long for shipping?
Asked by: Diane
- 10/29/2017
A: We offer a variety of shipping methods from overnight to 8 business days. For example, if you order it now (7:53 AM CST) with overnight delivery, you will have it tomorrow.
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Answer provided by: Stephanie (10/30/2017)
Q:Do you make this in anything with shrapnel?
Asked by: Joe
- 10/26/2017
A: They haven't come out with that version yet, but I will put you on the waiting list.
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Answer provided by: Stephanie (10/26/2017)
Q:Where is this product shipped From?
Asked by: Kris
- 10/13/2017
A: Manufactured in China and shipped from Nashville, Tennessee.
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Answer provided by: Stephanie (10/16/2017)
Q:Will it sit (and play) safely on a table as opposed to a cake?
Asked by: Brenda
- 10/12/2017
A: I would not recommend lighting it on a plate or smooth surface; a cake ensures that it is firmly held in place.
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1 of 1 Customer(s) found this Answer helpful.
Answer provided by: Stephanie (10/13/2017)
Q:what is the diameter of base ?
Asked by: lucy butts
- 9/26/2017
A: The base of the candle is 3" diameter.
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Answer provided by: Stephanie (9/26/2017)
Q:I would like 6 lotus candles in a variety of colors but don't see that option?
Asked by: Alicia
- 9/12/2017
A: Add each color to your cart separately. For example, to order blue, pink & yellow: click blue, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose pink, then "Add to cart"; repeat for yellow.
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Answer provided by: Stephanie (9/12/2017)
Q:Are these candles reusable?
Asked by: ARAM
- 7/25/2017
A: This candle is for one-time use only and is not reusable.
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Answer provided by: Stephanie (7/25/2017)
Q:Do you have other holidays and different tunes?
Asked by: Laura
- 7/11/2017
A: "Happy Birthday" is the only tune currently available, however you can cut the copper wire to turn off the music to adapt the spinning candle to any occasion.
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1 of 1 Customer(s) found this Answer helpful.
Answer provided by: Stephanie (7/12/2017)
Q:okay, I have the candle. to get it started do I just light it anywhere?
Asked by: Sharon
- 5/29/2017
A: Please read the safety and lighting instructions on the box, and use the lighting stick to light the center of the candle, not the wicks.
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1 of 2 Customer(s) found this Answer helpful.
Answer provided by: Ray (5/29/2017)
Q:Is this candle available in stores in Westminster Maryland ?
Asked by: Virgie Miller
- 5/25/2017
A: We are not aware of any retail locations selling The Original Musical Flower Birthday Candle.
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1 of 1 Customer(s) found this Answer helpful.
Answer provided by: Ray (5/26/2017)
Q:So you are saying that this is 3" in diameter WHEN CLOSED? (i.e. it will be larger once open/lit)
Asked by: Robin
- 2/24/2017
A: Yes, it is approximately 7 inches wide when open.
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3 of 4 Customer(s) found this Answer helpful.
Answer provided by: Ray (2/24/2017)
Q:How do you use it without music?
Asked by: Fred
- 1/26/2017
A: Cut the copper wire across the top before lighting to turn off the music.
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2 of 3 Customer(s) found this Answer helpful.
Answer provided by: Ray (1/27/2017)
Q:Is this item sold in stores?
Asked by: Diane. Malley
- 1/24/2017
A: We are not aware of any retail locations selling The Original Musical Flower Birthday Candle.
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2 of 2 Customer(s) found this Answer helpful.
Answer provided by: Ray (1/24/2017)
Q:Can I get theses over nighted shipped I will pay ?
Asked by: Rikki Mesh
- 1/11/2017
A: Yes, you can! Just select Overnight shipping at checkout.
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1 of 1 Customer(s) found this Answer helpful.
Answer provided by: Ray (1/11/2017)
Q:I had a birthday candle playing a song. We could not turn off the song. Should there be an on and off switch? Love the candle.
Asked by: fran
- 12/31/2016
A: There is a copper wire that will turn off the music when cut. Also, the manufacturer says that you can hold it under running water to turn it off.
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2 of 2 Customer(s) found this Answer helpful.
Answer provided by: Ray (12/31/2016)
Q:Am I correct that the candle is single use??
Asked by: Lee
- 10/14/2016
A: Yes, you are correct. It is for one time use.
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Answer provided by: Stephanie (10/14/2016)
Q:Can you get as many candles as you need?
Asked by: Deanna Stephens
- 10/8/2016
A: You may buy as many musical flower candles as you want. However, each flower candle is manufactured with 14 or 8 individual candles, so there is no way to change the number of candles inside.
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3 of 3 Customer(s) found this Answer helpful.
Answer provided by: Ray (10/10/2016)
Q:Are these from the United states?
Asked by: Msben
- 9/22/2016
A: Manufactured in China and shipped from Nashville, Tennessee.
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5 of 5 Customer(s) found this Answer helpful.
Answer provided by: Ray (9/22/2016)
Q:What is the electric motor used to rotate the display?
Asked by: Walter
- 9/20/2016
A: "Spring steel" is used for rotation, there is no motor.
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4 of 4 Customer(s) found this Answer helpful.
Answer provided by: Ray (9/21/2016)
Q:Can you mute the music?
Asked by: Sterling
- 9/12/2016
A: You can omit the Happy Birthday song playing before or after lighting by cutting the internal copper wire with scissors.
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4 of 4 Customer(s) found this Answer helpful.
Answer provided by: Ray (9/13/2016)
Q:Can I pack these in my checked bag on airplane?
Asked by: Judy
- 8/15/2016
A: This candle has been evaluated and excluded from federal fireworks regulation, so there should no problem transporting the candle in checked luggage.
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3 of 4 Customer(s) found this Answer helpful.
Answer provided by: Ray (8/15/2016)
Q:Does this item rotate as well play happy birthday?
Asked by: yolanda
- 8/8/2016
A: Yes, the candle rotates and plays happy birthday.
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4 of 4 Customer(s) found this Answer helpful.
Answer provided by: Ray (8/9/2016)
Q:Is there a discount if you by in bulk, 6 or more?
Asked by: jody
- 7/4/2016
A: Yes, there are! Click "Quantity Discounts - Click to open" below the "ADD TO CART" button to see the bulk discounts.
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4 of 4 Customer(s) found this Answer helpful.
Answer provided by: Ray (7/4/2016)
Q:How do I order the candles in different colors.? I would like a blue, a pink and a yellow. Thank you
Asked by: Marilyn
- 5/24/2016
A: Add each color to your cart separately. For example, to order blue, pink & yellow: click blue, then "Add to cart", this will take you to the View Cart page. To add more options (colors), click "Continue shopping", which will take you back to the product page, where you can choose pink, then "Add to cart"; repeat for yellow.
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Answer provided by: Ray (5/25/2016)
Q:Is it possible to get this 2 day shipping?
Asked by: Loreen Soto
- 5/16/2016
A: Certainly, you may choose from a variety of shipping methods at checkout, including 3-day, 2-day and overnight expedited delivery.
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1 of 1 Customer(s) found this Answer helpful.
Answer provided by: Ray Ray (5/16/2016)
Q:Is this candle appropriate for a sweet 16 birthday cake? Does it open sing?
Asked by:
- 4/24/2016
A: Certainly! Yes, it does open and play "Happy Birthday". There is a 1 in 300 failure rate, so you may want to backup on hand for the special day.
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1 of 2 Customer(s) found this Answer helpful.
Answer provided by: Ray (4/25/2016)
Q:Is next day delivery possible?
Asked by: Jean Conroy
- 4/22/2016
A: Absolutely, we offer FedEx Overnight shipping for delivery Monday-Friday and FedEx Priority Overnight shipping for next day delivery on Saturday.
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2 of 3 Customer(s) found this Answer helpful.
Answer provided by: Ray (4/22/2016)
Q:How do i purchase this?
Asked by: Gayl Smith
- 4/19/2016
A: Select your color, click "Add to Cart", then "Proceed to Checkout". Fill out your billing and shipping address, shipping preference and credit card information, then click "Submit Order".
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1 of 2 Customer(s) found this Answer helpful.
Answer provided by: Ray (4/19/2016)
Q:How soon will I receive if ordered today?
Asked by: wanda
- 2/15/2016
A: We offer a wide range of shipping options at checkout; you can have your order as early as tomorrow with overnight shipping or 8 business days with standard shipping.
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3 of 3 Customer(s) found this Answer helpful.
Answer provided by: Ray (2/16/2016)
Q:Where does this ship from? I want make sure I get my order on time.
Asked by: Alex
- 2/11/2016
A: All orders are shipped directly from our warehouse in Nashville, TN.
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Answer provided by: Ray (2/11/2016)
Q:I have used your company before and love your products! I am trying to place an order for 4 Lotus Birthday candles--1 red, 1 rainbow, 1 yellow and 1 pink, but I don't see the option of where to choose your colors? Please advise.
Thank you,
Suzette
Asked by: Suzette
- 2/9/2016
A: Below the price and item number, you should see the heading "Options" and "Color" below that. Click on the color you would like, then "Add to Cart". If you want multiple colors, you will have to add each color, one at a time.
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5 of 5 Customer(s) found this Answer helpful.
Answer provided by: Ray (2/9/2016)
Q:Do the 14 candles light from one center light and unfold to the full position shown, as demonstrated on Youtube?
Asked by: James
- 1/14/2016
A: Yes, they are supposed to, however there is a 1 out of 300 failure rate.
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2 of 3 Customer(s) found this Answer helpful.
Answer provided by: Ray (1/14/2016)
Q:How do I keep from lighting the small candles and still light the center? the wicks are all together.
Asked by: mamacub
- 12/23/2015
A: Be sure to read the instructions and use the enclosed lighting stick, or it will not light correctly. Light from the side through the smaller candle wicks and not from above, so the center flame does not burn your hand.
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8 of 8 Customer(s) found this Answer helpful.
Answer provided by: Ray (12/23/2015)
Q:Is this a rotating candle??
Asked by: Bee
- 12/22/2015
A: Yes, the candle rotates after it is lit. We have included a video on the product page to see and hear the candle in action.
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7 of 7 Customer(s) found this Answer helpful.
Answer provided by: Ray (12/23/2015)
Q:Is there an instruction included in the box when purchased to make sure it will work correctly?
Asked by: Jj
- 12/13/2015
A: Yes, the instructions are printed on each candle's box, including how to use the lighting stick to ignite the candle.
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6 of 7 Customer(s) found this Answer helpful.
Answer provided by: Ray (12/14/2015)
Q:Is expedited shipping available for this candle - so that it arrives within 3 days? Please let me know so I can order if that is the case. Thanks.
Asked by: Marti
- 12/7/2015
A: Yes, we offer Guaranteed: FedEx overnight, 2-day, 3-day, plus USPS 1-2 day Express; Not-guaranteed: FedEx Ground, SmartPost and USPS 2-3 day Priority to most locations. Shipping options are listed at "View cart".
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7 of 8 Customer(s) found this Answer helpful.
Answer provided by: Ray (12/7/2015)
Q:Before the candle opens, is there a sparkler in the middle and if so, how high does the sparkler reach?
Asked by: Patty
- 11/21/2015
A: Yes, there is a sparkler type flame that is in the center about 4-8 inches high. The center flame will light the smaller candles and the candle will open.
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5 of 5 Customer(s) found this Answer helpful.
Answer provided by: Ray (11/23/2015)
Q:Is this shipped from within the United States?
Asked by: Pat
- 11/19/2015
A: All PartySwizzle.com products, including the musical flower candle, are stocked and shipped from our warehouse in Nashville, Tennessee, USA.
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5 of 5 Customer(s) found this Answer helpful.
Answer provided by: Ray (11/19/2015)
Q:Can I get this in the store?
Asked by: Romona
- 11/15/2015
A: We are not aware of any retail locations selling this product.
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1 of 2 Customer(s) found this Answer helpful.
Answer provided by: Ray (11/16/2015)
Q:Does it play happy birthday?
Asked by: Phyllis Rogul
- 11/4/2015
A: Yes, it does play "Happy Birthday To You", however it is not very loud, which makes it difficult to hear in a noisy room.
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Answer provided by: Ray (11/4/2015)
Q:Can this item be reused? Are there replacement candles?
Asked by: Diane
- 10/13/2015
A: There is not a way, that we know about, to recharge the candles once used; they are one-time use only. However, many customers buy extras to keep on hand as replacements for future events.
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2 of 2 Customer(s) found this Answer helpful.
Answer provided by: Ray (10/13/2015)
Q:do these flowers come with replacement candles so they can be used again??????
Asked by: Mary Lynn
- 8/29/2015
A: There is not a way, that we know about, to recharge the candles once used; they are one-time use only. However, many customers buy extras to keep on hand as replacements for future events.
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2 of 2 Customer(s) found this Answer helpful.
Answer provided by: Ray (8/29/2015)
Q:How many days will it take for the candle to delivery?
Thanks..
Asked by: Tiger
- 8/26/2015
A: We offer a variety of shipping methods from overnight to 8 business days. For example, if you order it now (3:45 PM CST) with overnight delivery, you will have it tomorrow.
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3 of 3 Customer(s) found this Answer helpful.
Answer provided by: Ray (8/26/2015)
Q:Is it reusable?
Asked by: Kit
- 5/9/2015
A: These candles are for one-time use only and are not reusable.
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6 of 6 Customer(s) found this Answer helpful.
Answer provided by: Ray (5/11/2015)
Q:Is this product shipped from China ? I need it in 10 days.....
Asked by: Mike
- 3/26/2015
A: All of our products are shipped the next business day (or same day, when possible) from our warehouse in Nashville, Tennessee.
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4 of 4 Customer(s) found this Answer helpful.
Answer provided by: Administrator (3/26/2015)
Q:Do these candles spin? I've looked online and found out that there are a couple that can. If they do spin can you tell me in which colors they do. Thank you.
Asked by: Tina
- 1/2/2015
A: Yes, these candles do spin in all colors and styles: Blue, Pink, Rainbow, Red, White, Yellow and Soccer Trophy.
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7 of 7 Customer(s) found this Answer helpful.
Answer provided by: Administrator (1/2/2015)
Q:Would I be able to have it shipped overnight?
Asked by: Joe
- 6/21/2014
A: Certainly, you can select from overnight, 2-day, 3-day, ground and standard for the continental US. Orders are shipped the same or next business day depending upon the time the order is received.
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5 of 6 Customer(s) found this Answer helpful.